
SCARS Institute Scam Victim Navigators
Remember: This was not your fault!
A Survivor’s First 30 Days
The weeks after a scam can feel overwhelming, and it is hard to know what to do next.
This navigator gives you a step-by-step plan for your first 30 days, from reporting the crime and joining a support community to finding a therapist and beginning to forgive yourself.
You can check off each step as you finish it, and your progress is saved on your device, so you can come back any time. Go at your own pace, because recovery is not a race, and every step counts.
A Survivor’s First 30 Days
Recovery happens one step at a time, and this plan walks you through your first 30 days. Check off each step as you finish it, and your progress stays saved on this device so you can come back any time.
Go at your own pace. Some days you will do a lot, and some days you will rest, and both are part of healing.
Before we go on, we want to check in with you again.
Are you having thoughts of ending your life or harming yourself?
Help Is Available Right Now
You matter, and you do not have to face this alone. Please reach out right now to a crisis line, or to emergency services if you are in immediate danger; the numbers are below, and help is available any time, day or night.
While you reach out, stay with another person if you can, or call someone you trust and tell them how you feel. Put distance between yourself and anything you could use to hurt yourself.
Crisis Support Resources
- 988 Suicide and Crisis Lifeline, United States and Canada Call or text 988Free, confidential support any time, day or night.
- Crisis Text Line, United States Text HOME to 741741Free support by text, any time.
- Samaritans, United Kingdom and Ireland 116 123Free support any time, day or night.
- Crisis Lines Around the WorldFind a crisis line in your country.
- Emergency Services 911 (US and Canada), 999 (UK), 112 (Europe), 000 (Australia)If you are in immediate danger, call your local emergency number.
What kind of scam was it?
Are you still in contact with the scammer?
Has this happened to you before?
This Week
Go to your local police station, or call the non-emergency number, and report the scam as a crime. Bring your evidence folder, a short timeline of what happened, and the scammer's names, numbers, and accounts.
Ask for a report number and the officer's name before you leave. Some officers are not familiar with online crime, so stay calm, stick to the facts, and ask that the report be taken even if they cannot investigate.
Report the scam to your country's national fraud agency, such as the FBI's IC3 and the FTC in the United States. These reports reach investigators who track criminal networks across many cases.
It takes about 30 minutes, and you can use the same notes you prepared for the police. Save the confirmation numbers in your evidence folder.
Report the profiles, phone numbers, and accounts the scammer used to the platforms where you met them, such as dating sites, social media, and messaging apps. You can also report the scammer to the SCARS Institute so others can be warned.
Each report helps get these accounts removed before they reach the next victim. It is one of the most useful things you can do with what you know.
Recovery is much harder alone, and people who have been through the same thing understand in a way others cannot. The SCARS Institute support community is free, safe, and confidential, and it is run by professionals.
Join, read the welcome information, and introduce yourself when you feel ready. You do not need to share anything you are not ready to share.
Writing down your thoughts and feelings each day helps you make sense of what happened and see your own progress over time. The SCARS Institute support community includes a private journal you can use.
A few minutes a day is enough. Write about what you felt, what was hard, and one small thing that went right.
Keeping the scam secret makes the shame heavier and leaves you without support. Tell the people closest to you what happened, in your own words and at your own pace.
If someone reacts with blame, remember that their reaction comes from not understanding these crimes. It says nothing about your worth, and you can step back from conversations that hurt.
Trauma affects sleep, appetite, energy, and health. Try to keep regular meals and sleep times, and take a short walk or spend some time outside each day.
See your doctor if you have trouble sleeping, eating, or getting through the day. These are common effects of trauma, and treating them helps your recovery.
If intimate images were shared or threatened, you have powerful tools to get them taken down. Report the images to each platform, and use StopNCII.org, or Take It Down if you were under 18 in the images, to help stop them from being posted.
When the photos are yours, a copyright takedown notice to the website's legal department is often the fastest way to have them removed. Keep a list of every place you report, with dates.
The Next 30 Days
Understanding how scams work, and why they work on good, intelligent people, is one of the most powerful steps in healing. The free SCARS Institute Scam Survivor's School teaches this in clear, simple lessons.
Learning replaces confusion and self-blame with facts. Most survivors say it is the point where they finally understand it was not their fault.
A scam is a trauma, and a therapist trained in trauma can help you heal faster and more completely. Look for a licensed professional with experience in trauma or crime victims.
The SCARS Institute counseling directory can help you find one. If cost is a concern, ask about sliding-scale fees or community mental health services.
Scams are designed by professional criminals who use proven methods to create trust, love, fear, and urgency. They target your brain's natural responses, which is why intelligence and education do not protect anyone.
When you see the methods clearly, the question changes from "How could I let this happen?" to "How did they manipulate me?" That change is where self-forgiveness begins.
Many survivors feel the urge to track down the scammer, confront them, or join scam baiters online. The SCARS Institute has seen that this does not catch criminals and often leads to retraumatization.
Put that energy into your own recovery, reporting, and support instead. Leave investigations to law enforcement.
After a few weeks, many survivors feel better and decide the scam was not so bad. This calm can be real progress, but it can also be denial that hides wounds still healing.
Keep going to your support group and therapy, even on good days. If old feelings return, that is a normal part of recovery, not a failure.
Make a simple list of what you owe, what you have, and what you spend each month. Facing the numbers is hard, but it replaces fear with facts you can act on.
Talk with a nonprofit credit or debt counselor about a plan, and look into assistance programs if you need them. Celebrate each small step, such as one bill paid or one month on budget.
Many survivors want answers or an apology from the scammer, but the criminals will never give honest answers. Closure comes from understanding what happened and deciding how your story continues, not from them.
Some survivors write a letter they never send, saying everything they wish they could say. Others mark the end with a small ritual, such as deleting the photos or putting away what remains.
Forgiving yourself does not mean saying the scam was acceptable. It means recognizing that you were the target of a crime and that you deserve the same compassion you would give anyone else.
Notice when you speak to yourself harshly, and replace it with what you would say to a friend. Self-forgiveness grows slowly, and every kind thought counts.
Survivors who have been scammed before are often targeted again, because their details are shared among criminals. Stay cautious with new contacts, offers, and recovery promises, and talk with your support group before acting on anything unexpected.
This is not about living in fear. It is about giving yourself time and a second opinion, which takes the power away from scammers.
Keep Going
Every step you check off is real progress, even when it does not feel like it. It is never the victim's fault, and you do not have to do this alone.
Come back to this plan any time, because your progress is saved on this device. Rest when you need to, and pick up again when you are ready.
SCARS Institute Resources
- SCARS Institute Support CommunityFree, safe, and confidential support from people who understand, with professional guidance and a private journal.
- SCARS Institute Scam Survivor’s SchoolFree lessons that explain how scams work and how recovery works.
- Find a Counselor or TherapistA directory to help you find trauma counselors and therapists.
- Report the Scammers to the SCARS InstituteReport the scammer's names, profiles, and accounts so others can be warned. The SCARS Institute never gives your information to money recovery companies.
- Contact the SCARS Institute contact@AgainstScams.orgEmail the SCARS Institute support team.
Law Enforcement & Reporting Resources
- Your Local PoliceReport the crime at your local police station or by calling the non-emergency number. Ask for a report number.
- FBI Internet Crime Complaint Center (IC3), United StatesReport online fraud to the FBI.
- Federal Trade Commission, United StatesReport fraud to the FTC.
- IdentityTheft.gov, United StatesA step-by-step recovery plan if your identity was stolen.
- Canadian Anti-Fraud Centre, Canada 1-888-495-8501Report fraud in Canada.
- Report Fraud, United Kingdom 0300 123 2040Report fraud in England, Wales, and Northern Ireland. In Scotland, call Police Scotland on 101.
- ReportCyber and Scamwatch, AustraliaReport cybercrime in Australia; Scamwatch at scamwatch.gov.au also collects scam reports.
Crisis Support Resources
- 988 Suicide and Crisis Lifeline, United States and Canada Call or text 988Free, confidential support any time, day or night.
- Crisis Text Line, United States Text HOME to 741741Free support by text, any time.
- Samaritans, United Kingdom and Ireland 116 123Free support any time, day or night.
- Crisis Lines Around the WorldFind a crisis line in your country.
- Emergency Services 911 (US and Canada), 999 (UK), 112 (Europe), 000 (Australia)If you are in immediate danger, call your local emergency number.
Remember
Discovering that you have been scammed is painful, and you deserve compassion as you begin to understand what happened. Criminals used deception and manipulation to exploit your trust, and responsibility for their actions belongs to them. Your immediate priorities are to end their access to you, protect your information and finances, and find dependable support. Take the next steps at a manageable pace, allowing yourself time to learn and heal. Helping others or publicly sharing your experience comes later; your safety and recovery deserve your attention now.
- Stop all contact: Block the criminals across every platform and avoid responding to further approaches.
- Report the crime: Submit reports to the appropriate authorities and preserve relevant messages and financial records.
- Protect your accounts: Change passwords, review privacy settings, and contact your financial institutions about exposed information or transactions.
- Seek dependable support: Turn to trusted people, a qualified therapist when needed, and a professionally managed victim support community.
- Understand the manipulation: Learn how criminals exploited trust and emotions without turning that understanding into self-blame.
- Put recovery first: Focus on your own stability, education, and healing before taking responsibility for warning or helping others.
- External link 1: 988 Lifeline, 988lifeline.org
- External link 2: 24/7 Free Confidential Mental Health Support, crisistextline.org
- External link 3: Samaritans - Here to listen, samaritans.org
- External link 4: International Suicide Hotlines - OpenCounseling, blog.opencounseling.com
- External link 5: Trauma/Grief Counseling & Therapy Resources 2023/2024, counseling.againstscams.org
- External link 6: Home Page - Internet Crime Complaint Center (IC3), ic3.gov
- External link 7: Report Fraud, reportfraud.ftc.gov
- External link 8: IdentityTheft.gov, identitytheft.gov
- External link 9: Language selection - Canadian Anti-Fraud Centre / Sélection de la langue - Centre antifraude du Canada, antifraudcentre-centreantifraude.ca
- External link 10: reportfraud.police.uk
- External link 11: cyber.gov.au
- External link 1: 988 Lifeline, 988lifeline.org
- External link 2: 24/7 Free Confidential Mental Health Support, crisistextline.org
- External link 3: Samaritans - Here to listen, samaritans.org
- External link 4: International Suicide Hotlines - OpenCounseling, blog.opencounseling.com
- External link 5: Trauma/Grief Counseling & Therapy Resources 2023/2024, counseling.againstscams.org
- External link 6: Home Page - Internet Crime Complaint Center (IC3), ic3.gov
- External link 7: Report Fraud, reportfraud.ftc.gov
- External link 8: IdentityTheft.gov, identitytheft.gov
- External link 9: Language selection - Canadian Anti-Fraud Centre / Sélection de la langue - Centre antifraude du Canada, antifraudcentre-centreantifraude.ca
- External link 10: reportfraud.police.uk
- External link 11: cyber.gov.au




