SCARS Police & Law Enforcement Support to Better Help Scam Victims - on SCARS

SCARS Local Police Training To Better Support Scam Victims

SCARS Offers Free Training to Law Enforcement Offices About How to Help & Support Scam Victims

Our Training is Free to Law Enforcement Agencies in English or Spanish.

Send a request to have one of our SCARS Team Members contact you about a training at a convenient time. All training is done via Zoom calls with one of our trauma-informed care certified training staff.

SCARS Training Overview

  • SCARS training is provided free for law enforcement & police agencies anywhere in the world
  • ‘How to Understand the Impact on Scam Victims’ training is approximately one hour long
  • Training is provided by Zoom Call so that law enforcement officers and team members can join from anywhere
  • Training covers:
    • Relationship scam basics and their impact on victims
    • How to help scam victims in crisis during and in the aftermath of complaint reporting
    • How to help scam victims find resources, including counseling and support groups
    • Where to send scam victims for more information about the crimes, and how to recover from them
  • Each officer will be provided with certificate of completion
  • Why SCARS? The SCARS Team is certified in trauma-informed care, emotional crisis support, the complete spectrum of online crimes, and the emotional & psychological impact on victims.

Why Train Your Officers About Scam Victims?

Understanding scam victims is paramount for local police to effectively assist them through the reporting process and its aftermath. Scams often leave victims emotionally devastated, financially drained, and psychologically traumatized. Therefore, police officers must understand the need for empathy, patience, and how to address the unique needs of scam victims.

  1. Firstly, empathy is crucial for establishing trust and rapport with victims. Most scam victims feel embarrassed, ashamed, or hesitant to report the crime due to fear of judgment or disbelief. Police officers who demonstrate empathy can create a safe and supportive environment where victims feel comfortable sharing their experiences.
  2. Secondly, patience is essential during the reporting process, as scam victims may require extra time and support to recount their ordeal. Victims may struggle to recall details or feel overwhelmed by their emotions, requiring officers to exercise patience and understanding.
  3. With proper information before coming in or reporting victims can greatly help officers by preparing the information needed to minimize the reporting task.
  4. Moreover, this specialized training will equip officers with the knowledge and skills to recognize various types of scams, understand the psychological impact on victims, and provide appropriate support and resources. The SCARS training program will cover topics such as victim-centered approaches, trauma-informed care, and essential information resources.

By understanding scam victims, local police can better assist them through the reporting process and its aftermath. This understanding fosters trust, promotes effective communication, and ensures that victims receive the support and resources they need to recover from the ordeal. Additionally, it enables law enforcement agencies to gather valuable intelligence to better help their communities about scams.


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